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Desktop Management

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End-user Desktop Management and support

Desktop Management can be a challenging area of Information Technology as it deals directly with users and their requirements for operating system and application functionality. End-user Desktop Management and support is time consuming, even in the largest IT departments. The hours spent on desktop maintenance can be better used engaging customers or on IT projects that build corporate value. BSM Desktop Management Services (part of our Managed IT Support offerings) can free company resources. We deliver expert workstation and handheld support for all of your users, anywhere.

Managing the complete lifecycle of your environment with emphasis on standardization, automation and security

BSM saves you time and money by preventing desktop issues before they happen. We prevent issues from occurring through automated routine maintenance, and our system can automatically fix most workstation problems.  BSM Desktop Management Services software proactively executes anti-virus sweeps, disk monitoring, performance tuning,   software updates.  If an issue can’t be resolved, our UK Helpdesk is there to fix the problem. Our Desktop Support can be used separately or as part of our Managed IT Support offerings.

Complete Desktop Management Services For Windows and Mac OS

Software/OS Patch Management

Prevent desktop crashes and maintain peak performance by keeping software and OS patches up-to-date.

Virus and Spyware Removal

Our Automated Remote Desktop Management System execute regularly scheduled AV and Malware sweeps to secure your companies data.

Workstation Performance Tuning

BSM Desktop Management Service delivers automated tuning of employee desktops to insure peak performance and improve productivity.

Application Installation & Support

BSM Professional Support team works with users to understand, deliver and deploy the bespoke software applications.