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INFRASTRUCTURE MANAGEMENT SERVICES

Today, enterprises face intense pressure to stay agile and responsive to a volatile business environment. The emergence of analytics, cloud computing, virtualization, and security is forcing enterprises to rethink the way they do business. These changes are leading to a rethink on how IT infrastructure services are being designed, provisioned, and maintained for both internal and external clients of an enterprise. At present, the focus is on delivering measurable business value through IT.

SERVICE OFFERING

Network Service

  • Management of LAN, WAN, VPN, VoIP, DNS, etc.

  • Unified Communication

  • Network Performance & Optimization

Server System Operations

  • OS/Application install & reinstall

  • CPU/Disk/Memory Status Monitoring

  • Backups, patches management

  • Power Management

Application Management & Support

  • Desktop software (MS Office, e-mail client, etc.)

  • Database administration and management

  • System Server Software

  • Business software

End User Services

  • Help desk

  • Client computer system

  • System imaging

Data Storage & Backup

  • SAN storage management support

  • Enterprise backup and recovery planning & support

Managed Security Services

  • Information Security Policies and Enforcement

  • Security operation service

  • Security monitoring, auditing, and improvement

Virtualization and Cloud Services

  • Service and desktop virtualization

  • Resource management & monitoring