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SERVICE OFFERED

IT Support

IT systems are crucial to business success, but it’s the ongoing support that determines a successful Business-IT relationship...

Managed Services

When mission–critical systems go wrong it’s essential to put things right, quickly and expertly...

Dynamics AX Infrastructure

We manage your AX implementation to enhance performance and infrastructure/Application up-time...

Cloud & IT Services

BSM Cloud & IT services offers an agile approach to IT that meets shifting business demands...

IT SUPPORT YOU CAN COUNT ON

Average Response

Average response across incidents is under 1 hour

Priority Response

Average Priority response is less then 10 minutes

Resolve Time

Resolve time across incidents is under 45 minutes

Same Day

70% of incidents are resolved on the same day

Helping you find the right IT solutions.

Small and mid-sized businesses are increasingly realizing that outsourcing some or all responsibility for IT support to specialized providers makes more sense than trying to perform this function in-house.

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Our Technical Leads

We’re experienced

Utilising the massive amount of experience within our growing team of subject matter experts, we support a massive range of technologies including, but not limited to:

  • Cisco switching

  • Cisco routing

  • Cisco ASA firewalls

  • VMware design, implementation and maintenance

  • Microsoft Hyper-V

  • VMware vSAN

  • VMware clusters

  • Network security, diagnostics, design and implementation

  • Microsoft Server migrations, design and implementation

  • Microsoft Windows support

  • Microsoft licensing consultation, Supply and reporting

  • Microsoft SQL

  • Watch guard firewalls

  • Wireless network design, deployment and maintenance

  • Security audits

  • Intrusion detection systems

  • Draytek networking equipment

  • Ubiquiti wireless equipment

  • WAN connectivity

  • UNIX and Linux system administration

  • System performance and security monitoring